FAQ

Etiquette

Time Frame

 

Depending on the invitation chosen, production time can take anywhere between 2 to 3 weeks or 6 to 8 weeks. We recommend coming in about 2 months before the date you intend to mail your invitations. For everyday invitations, such as birthdays and house parties, only about 1 to 2 weeks is typically needed.

 

Save the Dates

 

Save the dates are not required, but are a great way to help reserve the date for your guests. If doing save the dates, the proper time to send them out is typically 6 months before the wedding or a year if it is a destination wedding. Save the dates typically take us between 1 to 3 weeks for production.

 

 

 

Policies

Appointments

For wedding invitations, we recommend scheduling an appointment with one of our graphic designers to help you pick your wedding invitations and achieve the style you want. For everyday invitations, our sales employees are always ready to help any customer walking in. For pricing and information on any of our paper, please come in or schedule an appointment

 

 

Exchanges  

 

There are no exchanges or returns on any personalized products such as paper, invitations, monogramming or Jon Hart. All personalized item sales are final.

 

Payment  

 

At the time your invitation order is placed, a deposit of 75%  is required and any additional services such as addressing or assembly will be placed on the pick up balance, which is 25%. 

© 2018 by Girl General

210.495.6200 | paper@girlgeneral.com

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